The American Heart Association Position: Business Analyst, Customer Systems, Office of Technology & Customer Strategies Location: National Center (Dallas) State : TX Job Code: E128 Job Description: We are seeking a Business Analyst who will work with project managers to gather business requirements. Will translate business requirements to technical requirements, to include web, customer systems, data integration and infrastructure requirements. Will document workflow or process flow technical diagrams, provide data analysis for integration requirements, create test scripts for functional and user acceptance testing and track technical issues/bugs and resolutions. Will also work with End User Documentation specialist to develop training/user documentation. Qualifications: Qualified candidates will have at least 3 years proven expertise as a business analyst and will possess strong consultation, negotiation and consensus-building skills. Candidates who are familiar with ATG, CRM systems (e.g., Siebel), J2EE, general web technologies and Oracle are preferred. Also highly desired is experience developing technical and end-user documentation. Contact Information Name: Human Resources Email: firstname.lastname@example.org Please indicate the position title and job code on all correspondence.